The next chapter.

Since homeowners began asking questions earlier this year, more records have surfaced. This update brings together the vendor changes, financial commitments, maintenance concerns and unanswered questions those records reveal.

An independent homeowner updateBlackstone · Brea, California

Two years.
Same board.
Their decisions.

The same five directors have served since June 5, 2024. They changed management, landscapers and security providers, and financed a new camera system with debt. Today, maintenance problems persist, basic contracts remain unavailable and homeowners' questions go unanswered.

Homeowners are living with these decisions and paying the bills. They deserve answers.

We're an independent group of Blackstone homeowners, not affiliated with the board, HOAWorks or any vendor. We're not against safety, landscaping, patrol or management. We're for decisions made in the open, with records homeowners can actually see.

Your ballot matters

They’re asking you not to vote.
Ask yourself why.

A board-aligned message is urging homeowners to sit out this election. Low turnout could delay the election and allow the current directors to remain in place longer.

Think about that. Rather than encouraging participation, homeowners are being told not to vote.

Whatever your opinion of the current board, every homeowner deserves a say in who governs Blackstone.

Three seats are up for election this December. The single most powerful thing you can do is vote.

How the election works — and why your ballot matters

  • Ballots will be mailed by November 16. Watch for yours in the mail.
  • Three seats are open. Each home gets three votes, and you may give all three to a single candidate.
  • Blackstone's bylaws require 25% participation for the election. If that threshold isn't met, state law allows a reconvened meeting at least 20 days later with a reduced 20% quorum. That second meeting is not automatic.
  • Mark your ballot, seal it according to the instructions and return it before the printed deadline.
01Landscaping + fire clearance

The landscapers changed.
Costs rose.
Fire-clearance problems persisted.

In July 2025, the board replaced Blackstone's longtime landscaper. The transition left the Association with an unbudgeted $300,000 obligation. Landscaping spending continued above budget in 2026, while recurring fire-clearance problems drew formal correction notices in April and October 2026.

01.1A $300,000 bill. Then more overruns.

At a public meeting, the board said Park West "sent us a $300,000 bill." That obligation accounts for most of the $362,000 charged to Landscape Repairs in 2025 against a $20,000 budget.

The overruns continued. In the first five months of 2026, landscaping cost nearly $390,000 against approximately $276,000 budgeted, roughly $113,000 over budget.

Source: Association financial statements, 2025 year-end and January–May 2026. Available to homeowners through the HOAWorks portal.

01.2The fire-clearance problems kept returning.

Fire Department records produced by the City of Brea show a March 2025 complaint under the prior landscaper that was resolved within approximately six weeks.

After the vendor change:

  • October 2025: Debris left behind after tree trimming.
  • February 2026: A previously cleared slope flagged again for inadequate defensible space.
  • April 20, 2026: A formal, fee-bearing correction notice — $133 re-inspection fee, re-inspection set for May 20. Conditions stayed non-compliant through May, and in September management asked the Fire Department to confirm the May clearance had ever been done.
  • September 2026: Further vegetation complaints. Management questioned whether earlier work had been completed.
  • October 1, 2026: A second formal, fee-bearing 30-day correction notice.
Read the Fire Department records

01.3This board owes homeowners answers.

  • Why did the board terminate Park West without budgeting for the $300,000 obligation?
  • What qualified the replacement landscaper? Where are the bids, selection records and signed contract?
  • If management acknowledged unsatisfactory work in May, why is the same vendor still maintaining Blackstone?

The board replaced Park West. Homeowners got higher costs and recurring problems. The board must account for both.

01.4Any replacement should meet clear standards.

Any new landscaping contract should be available for homeowner inspection, with verified qualifications, applicable licenses and insurance, and clear performance standards. The board still needs to account for the existing contract, transition costs and unresolved work.

Responding to the board’s talking points
What homeowners may hear“Park West left years of fire violations. We’re cleaning up their mess.”
What the records show

City of Brea Fire Department records show no open complaints entering 2025. The only complaint recorded under Park West that year was resolved within weeks and cleared by May.

More than a year after replacing Park West, fire-clearance problems continued and resulted in formal, fee-bearing correction notices in both April and October 2026.

The current board is responsible for explaining why those problems remain.

02Landscaper licensing

The Association says “licensed.”
The records identify a different company.

Which legal company did the Association hire to maintain Blackstone? The signed contract should identify it. Homeowners have repeatedly requested that contract. It still has not been produced.

02.1The license belongs to a different entity.

License the Association citesSole proprietorshipPerris, California
≠
Company identified as doing the workSeparate LLCOrange, California

Secretary of State and City of Brea records identify a separate LLC, with a different owner and address from the cited license holder. On its own Brea business-license application, the state contractor-license field is blank.

Public-record searches also returned no pesticide-applicator business license for the LLC, despite reports of its crews applying chemicals on community slopes.

02.2Repeated assurances. The same mismatched license.

Management and the Association's attorney have repeatedly assured homeowners that the landscaper is licensed. But the license number they cite belongs to the sole proprietorship, not the LLC identified as performing the work.

A CSLB license covers the specific legal entity to which it is issued. A sole proprietorship's license does not license a separate LLC, even if the businesses have similar names. The LLC must itself be properly licensed for work requiring a contractor's license.

Homeowners still lack the documentation needed to verify those assurances.

Read CSLB’s business-entity licensing rules ↗

02.3Three accounts of how the landscaper was hired.

  • The attorney: A subcontractor arrangement involving another company whose winning bid was later released.
  • Management: A competitive selection among three bidders.
  • The board: Separate landscapers hired one after another.

These accounts have not been reconciled. The signed contract remains unavailable.

02.4Unlicensed work can put homeowner funds at risk.

Hiring a contractor without the license required for its work can expose the Association to avoidable financial risk:

  • Worker injuries. If the contractor lacks workers’ compensation coverage, the Association could face financial liability for injuries.
  • Property damage. Without applicable liability insurance, damage caused by the contractor could leave the Association or its insurer paying the bill.
  • Fewer financial protections. An unlicensed company may lack the contractor license bond that helps compensate consumers for qualifying losses from defective work or licensing-law violations.

Costs the Association must absorb ultimately affect homeowners, potentially through higher dues, special assessments or money diverted from maintenance.

CSLB: licensing, insurance and bond protections ↗

Payments already made may be recoverable. If the company performed work requiring a contractor’s license without holding that license, California Business and Professions Code §7031(b) may allow the Association to seek repayment, potentially including all compensation paid for the covered work, subject to applicable exceptions. The Board should obtain a legal assessment of whether homeowner funds can be recovered.

Read §7031: recovery of payments ↗

02.5Produce the documents behind the assurances.

The signed contract. The license covering the contracted entity's work. The applicable insurance documentation.

Compare the licensing and business records
Responding to the board’s talking points
What homeowners may hear“The landscaper is licensed. Here’s the number.”
What the records show

The cited license belongs to a sole proprietorship in Perris, California. Public filings identify a separate LLC in Orange, California performing the work.

A CSLB license belongs to the legal entity named on it. Similar business names do not extend that license to a separate LLC. Citing the sole proprietorship's license does not establish that the LLC is licensed.

The LLC's Brea business-license application leaves the state contractor-license field blank. The Association has not produced the contract or documentation establishing the LLC's own licensing for work requiring it.

Read CSLB’s business-entity licensing rules ↗
03Camera debt + approval

A camera system financed with debt.
No final open-session vote.
No finished rules.

The board committed Blackstone to a debt-financed camera system. Homeowners are paying recurring charges, but the deal never returned for a final open-session vote, the access policy remains unfinished, and the full contract and software-licensing agreement remain unavailable.

03.1Nearly $10,000 a month against a $0 budget.

The non-cancelable financing carries payments of roughly $9,000–$10,000 a month, alongside a long-term software commitment.

In April 2026, the Association recorded $9,899.56 against $0 budgeted for that line. Homeowners are funding an obligation absent from that budget.

03.2A major commitment without a final public vote.

The deal was never brought back for final approval in open session. Blackstone's bylaws restrict contracts extending beyond one year without membership approval. The board still needs to explain its authority for this commitment.

Homeowners have requested the full camera contract and software-licensing agreement. Neither has been produced in full.

03.3Payments began before the rules were finished.

Homeowners are already paying for the camera system, but the Board has not finalized the policy governing access to and use of its footage.

That policy should establish who can view recordings, how homeowners request footage, how long recordings are retained, and what privacy and oversight safeguards apply. Those rules should have been settled before payments began.

03.4This is additional security spending.

Blackstone already spends roughly $325,000 a year on patrol. The change from Allied to A-Source appears in the minutes as a report rather than an open-session contract approval.

The board should explain what each service delivers and how it evaluates the results of the combined spending.

03.5What do the cameras actually cover?

HOAWorks says the cameras primarily monitor mailbox areas, not neighborhood streets, yet not all mailboxes are covered. Homeowners have received no complete location map or placement rationale. What coverage exists when a car is broken into or suspicious activity occurs elsewhere?

On October 2, a sitting director acknowledged trouble retrieving footage from an area with at least six cameras installed.

For a six-figure system, homeowners deserve to know what it covers and whether usable footage is available when needed.

03.6This board owes homeowners answers.

  • What authority supported the multi-year commitment without a final open-session vote or membership approval?
  • How are the unbudgeted payments being funded?
  • When will homeowners receive the full contract, licensing agreement and camera inventory?
  • When will the access-and-use policy be finalized and formally adopted?

The board committed the money before providing homeowners with a complete account of the cost, authority or rules. Payments are underway. The explanations are overdue.

Responding to the board’s talking points
What homeowners may hear“The board can approve cameras. They’re for everyone’s safety.”
What remains unanswered

Safety explains the purpose of the cameras. It does not establish the authority for a multi-year financing commitment or replace the need for a clear policy governing access to footage.

The question isn't whether cameras can improve safety. It's whether the board properly authorized the expense and established the oversight homeowners deserve.

04How we got here

These decisions happened
under the same board.

The same five directors have served since June 5, 2024. During their tenure, Blackstone changed management, landscapers and patrol providers, and entered into new camera financing agreements.

  1. Current board seated

    The five directors serving today take their seats.

  2. Management + spending controls

    The board hires HOAWorks and removes management's monetary authorization limit, eliminating the spending cap that previously required additional board approval.

  3. Fire clearance: Prior landscaper

    A brush-clearance complaint under Park West is resolved within approximately six weeks. City records show no outstanding notice carrying forward into the new landscaping arrangement.

  4. Landscaping transition

    The board terminates Park West on 30 days' notice and later acknowledges an approximately $300,000 transition-related obligation.

  5. Patrol provider changes

    Blackstone moves from Allied to A-Source. Public meeting minutes record the change as a report rather than an open-session contract approval.

  6. Fire clearance: New vendor

    A complaint documents debris left behind following tree trimming by the replacement landscaper.

  7. Camera agreements executed

    The Association enters into camera purchase and financing agreements.

  8. Fire clearance

    A previously cleared slope is flagged again for inadequate defensible space.

  9. Fire clearance

    The Fire Department contacts the landscaper directly about overgrowth and debris.

  10. Formal correction notice

    Brea Fire issues a formal, fee-bearing correction notice ($133 re-inspection fee; re-inspection set for May 20).

  11. Fire clearance

    Conditions remain non-compliant, with debris obstructing drainage. Management tells the Fire Department it is dissatisfied with the work.

  12. Fire clearance

    Vegetation concerns continue. Management questions whether earlier work was completed.

  13. Second formal correction notice

    Brea Fire issues a second formal, fee-bearing 30-day correction notice addressing brush clearance and defensible-space conditions.

  14. Camera performance and access concerns

    In a community Facebook discussion, a sitting director acknowledges difficulty reliably retrieving camera footage and proposes installing a separate camera near the pool restroom entrance, with access for five residents.

    The proposal raises additional questions about camera oversight and footage-access rules.

The linked records document the decisions and events above.

Responding to the board’s talking points
What homeowners may hear“The previous board left us this mess.”
What the records show

Some problems were inherited. These decisions were not.

The current board must account for its own decisions and how it addressed the problems it inherited.

05The money

Spending went up.
Reserve contributions went unfunded.

An HOA's budget serves two purposes:

Paying today’s bills

Everyday expenses include water, landscaping, patrol and insurance.

Saving for tomorrow’s major repairs

The reserve fund sets aside money for larger, less frequent work, including repaving streets, repairing iron fencing and replacing lighting. Regular contributions from homeowner dues help ensure those funds are available when needed.

When reserves fall short, homeowners can face special assessments: additional bills on top of regular dues, potentially costing thousands of dollars per home. Repairs may also be delayed or require other funding.

Blackstone's reserve study identified a funding shortfall and a plan to address it. But budgeted contributions went unfunded while other spending increased.

05.1The warning was in writing.

Estimated reserve funding shortfall
$1,730per home

January 1, 2025 reserve study. This is a funding gap, not a current bill or assessment proposal.

The study reported 56% funding. The Association’s required disclosure said projected reserves would not cover repair obligations over the next 30 years.

The study projected funding above 70% by 2027 if its plan were followed. HOAWorks recommends at least 70% and warns of deferred maintenance or special assessments below that level.

05.2A new reserve study. The same obligations.

The Association is preparing an updated reserve study. Homeowners should be able to compare it with the January 2025 study.

The board should explain every material change, including projects removed or postponed, revised costs and replacement schedules, and the basis for those decisions.

05.3The budget promised contributions. The statements show none.

The 2025 year-end financial statement shows $0 in reserve contributions against $471,108 budgeted. Contributions were budgeted again for 2026, but financial statements through May show none made.

The reserve account is not empty. The money budgeted to replenish it was not contributed.

Scheduled 2025 reserve contributions were not made.
2025 · Budgeted
$471,108Scheduled reserve contributions
2025 · Contributed
$0Contributions recorded

These are annual contributions, not the total reserve-account balance.

Source: Association 2025 year-end financial statement, available to homeowners through the HOAWorks portal.

Monthly financial statements are available through May 2026. The portal has not been updated with subsequent monthly statements, so homeowners cannot see whether contributions resumed after May.

Meanwhile, landscaping ran approximately $113,000 over budget in January–May 2026, and 2025 legal spending reached roughly three times its budget. The Association continued spending approximately $325,000 annually on patrol while adding camera-financing payments of roughly $9,000–$10,000 per month.

05.4Where is the plan to close the gap?

The reserve study identifies major repairs and replacements needed this decade, including streets, fencing, metalwork, perimeter walls and grounds lighting. Those costs don't disappear when scheduled reserve contributions aren't made.

How will the board replace missed contributions, address the reserve shortfall and fund upcoming repairs?

Homeowners deserve a written funding plan with amounts, funding sources and deadlines.

Source: Association reserve study dated January 1, 2025, available to homeowners through the HOAWorks portal.

Responding to the board’s talking points
What homeowners may hear“No special assessment is planned. The previous management company wanted to raise your dues much more.”
What the records show

The reserve study identified a shortfall, yet budgeted contributions were not made.

A special assessment may not be planned today, but the Association still has future repair obligations that must be funded.

Keeping dues lower does not eliminate those costs. Homeowners deserve to know how the board intends to pay them.

06The records

Access to Association records
is a right. Not a favor.

California's Davis-Stirling Act gives homeowners the right to inspect and copy specified Association records, including executed contracts, financial statements, general ledgers, check registers, written vendor approvals and open-session minutes, subject to statutory exceptions.

Generally, current-fiscal-year records must be made available within 10 business days of the Association's receipt of a proper request, and records from the previous two fiscal years within 30 calendar days. Some record types have separate deadlines. When withholding or redacting records, the Association must identify the applicable legal basis upon request.

Read Civil Code §5210: records-access deadlines

State-published text of §5210 ↗

06.1Homeowners asked. The deadlines passed.

Homeowners submitted written requests for landscaping and patrol contracts, the management agreement, accounting records and written board approvals. What followed:

  1. Request submitted

    Members submit a certified §5200 records request.

    Current-year records due May 19. Prior-two-year records due June 6.

  2. Deadline passed

    The first request's statutory window closes without the requested records being produced.

  3. Further request

    Members request executed contracts, the general ledger, check registers and written board approvals.

    Current-year records due June 29. Prior-two-year records due July 15.

  4. Still nothing produced

    Members are directed to an HOAWorks portal that does not contain the specifically requested records.

  5. Partial production

    The first production arrives approximately seven weeks after the initial deadline. The response remains incomplete.

  6. Not produced

    Executed vendor contracts and written board approvals remain outstanding.

    Without these documents, homeowners cannot fully verify who was hired, what was agreed to, what was paid or what the board authorized.

06.2Professional management should make this routine.

Blackstone pays HOAWorks to maintain Association records, provide accurate financial reporting and respond to homeowners.

Financial statements through May 2026 and the January 2025 reserve study are available through the homeowner portal. The portal has not been updated with subsequent monthly financial statements. Directing homeowners there also does not answer requests for contracts, approvals and other records that aren't posted.

Homeowners should not need repeated certified requests and months of follow-up to inspect basic agreements paid for with their dues.

06.3Produce the records. Explain any lawful exceptions.

If a requested record is subject to inspection, make it available. If the Association claims an exception, identify the legal basis.

Review the records requests and the Association’s responses
07What needs to change

Better management.
A board that answers for its decisions.

Across landscaping, licensing, cameras, reserves and records, the same problems recur: spending and commitments homeowners cannot fully verify, vendor qualifications they cannot confirm, and questions that remain unanswered.

The board selects management, approves contracts and oversees Association spending. Both the board and management must account for the results.

07.1Replace HOAWorks. Put the management contract out to bid.

Blackstone needs new professional management. Homeowners have documented repeated failures involving financial reporting, records access, vendor oversight and basic communication. These are fundamental responsibilities of a professional management company.

The board should initiate a competitive process to replace HOAWorks with a qualified, full-service management company that meets clear requirements:

  • Reliable financial reporting: Complete, consistent financial statements delivered on time.
  • Accessible records: A current homeowner portal and prompt responses to records requests.
  • Verified vendors: Signed contracts, applicable licenses and insurance documented before work begins.
  • Professional communication: Homeowner questions tracked, answered and resolved.
  • Clear meeting information: Agendas, notices, approvals and minutes homeowners can readily find.

Homeowners deserve professional management that meets these standards, not continued excuses for why they haven't been met.

07.2Hold the board to a clear standard.

Changing management alone will not fix problems without directors who provide:

  • A funded financial plan: Account for overruns, address missed reserve contributions and explain how future obligations and repairs will be paid for.
  • Documented procurement: Identify contracted companies, verify qualifications and document the bidding, selection and approval process.
  • A maintenance plan: Identify outstanding work, responsible parties, deadlines and how completion will be verified.
  • Transparent decisions: Use open session where required, with clear agendas, recorded approvals and accurate minutes.
  • Access to records: Make contracts, financial information and other records available to homeowners as required by law.

New vendors don't erase past decisions.

Replacing landscapers, security providers or management companies may improve services going forward. But those changes don't resolve questions about past spending, missing contracts, vendor qualifications or the decisions that led to their hiring.

The board remains accountable for those decisions, regardless of who holds the next contract.

07.3What homeowners can do.

  1. 01

    Vote your ballot when it arrives.

    Ballots will be mailed by November 16. Three board seats are open. Return your ballot before the printed deadline. The directors homeowners elect will make decisions about management, contracts, spending and the community's financial future.

  2. 02

    Call for HOAWorks to be replaced.

    Ask the board to initiate a competitive search for a qualified, full-service management company with the resources, experience and accountability standards Blackstone needs.

  3. 03

    Read the records.

    Review the supporting documents on this site. Financial statements and the reserve study are available to homeowners through the HOAWorks portal.

    Document archive ↗
  4. 04

    Ask for answers in writing.

    Request outstanding contracts, updated financial statements and a written plan addressing reserve funding, maintenance and management performance.

  5. 05

    Attend board meetings.

    Review the agenda, ask specific questions and request clear answers about what will be done, by whom and by when. Confirm meeting details through HOAWorks.

  6. 06

    Share your experience.

    Tell us what happened and when. If you share documentation, specify whether your account may be published, shared anonymously or kept confidential.

Homeowners should not have to fight their own Association to learn how their money was spent, who was hired or who approved it.

Responding to the board’s talking points
What homeowners may hear“We’re all neighbors. We all want what’s best for this community.”
What homeowners are asking for

Wanting what's best for Blackstone does not answer questions about spending, vendor qualifications or missing contracts.

Neighbors can share the same goals and still expect their board to document its decisions, explain financial commitments and respond to legitimate questions.

Good intentions do not replace financial oversight, accessible records or accountability for results.

08The source material

Read the
documents yourself.

You should not have to take our word for any of this.

The archive contains the Fire Department records, public filings and Association correspondence supporting the issues discussed on this site. Each document includes a short explanation of its contents, with personal information redacted where appropriate.

01Brea Fire Department records
02Landscaper licensing + identity
03Records requests
04Financial statements + reserve study

Financial figures cited on this website come from the Association's financial statements and January 2025 reserve study, available to homeowners through the HOAWorks portal.

Monthly financial statements are posted through May 2026. The portal has not been updated with subsequent monthly statements.

We encourage homeowners to review these records directly, including the budgeted reserve contributions, actual contributions and projected repair obligations.

05Records still outstanding

Despite repeated formal requests, homeowners have not received all executed vendor contracts, written approvals and supporting documents needed to verify the Association's decisions.

Records available in the homeowner portal do not replace the Association's obligation to provide other records members are entitled to inspect.